Away From the Icebergs

Anyone who has three different bathing suits-all different sizes-in their closet understands perfectly, the just in case collection. I not only agree with that idea, but also the second iceberg, services that can be used without training. It only makes sense, that a librarian can't be in twenty places at one time to help customers. As for the come to us vs the we must go to them, I am technologically challenged and not quite sure how this can be done.